This page contains information on the final release of Pearl Echo 10. Product version information can be found in the 'About Pearl Echo' window located in the Program's Help menu.
Current Release: Version 10.09.0009
Release Date: April 27, 2012

Current Release Notes:

Workstation Update:

  1. Changes added to facilitate automatic upgrade to next major version.
  2. Change to accommodate Echo.Filters operation through legacy proxies.
  3. Includes cumulative version roll-up.

Server Update:

  1. Changes added to facilitate automatic upgrade to next major version.
  2. Fix for startup issue that may occur on x64 multiprocessor servers.
  3. Includes cumulative version roll-up.

 

Previous Release Notes:

Version 10.01.0001-10.08.0008

 

Update Overview:

Before making a major upgrade to this version, be certain that you have a valid Version 10 serial number. First update your Pearl Echo Sever with the Pearl Echo Server Patch. If you are upgrading from a previous major version (e.g. Version 9.01.0001), you will need to enter your new Pearl Echo Version 10 serial number in the Pearl Echo Administration Console. Your Version 10 serial number is obtained from your sales consultant. Then, to automatically update your Pearl Echo Workstation agents, place the Workstation Patch in the WS_Updates folder found in the directory where you installed the Pearl Echo Server software. The Pearl Echo Server will automatically deliver the update to Pearl Echo’s zero-maintenance agent. Delivery of the update occurs to the Workstation at Workstation startup or, absent startup, typically within one hour in order to minimize bandwidth overloading. Because the Workstation update requires a restart, the Workstation agent will update itself the next time the machine on which the agent resides is restarted after delivery, typically prior to user login.

Pearl Echo Workstation and Server applications do not need to be removed or reconfigured when installing Pearl Echo Patches.

 

Step by Step Update Instructions:

  1. Click below to download the Pearl Echo Server Patch.
  2. From the Pearl Echo Set Security Status menu, turn Internet Management OFF. Close the Pearl Echo Administration Console and all applications running on your server.
  3. Run the Server Patch on your Pearl Echo server.
  4. If you are upgrading from a previous major version (e.g. 8.11.0001, 9.09.0009 etc.), enter your new Pearl Echo Version 10 serial number in the Pearl Echo Help | About Pearl Echo menu. If this is a minor version update (e.g. 10.01.0001 to 10.02.0002) you do not need to re-enter your Pearl Echo Version 10 serial number.
  5. From the Pearl Echo Set Security Status menu in the Pearl Echo Administration Console, turn Internet Management back ON.
  6. Click below to download the Pearl Echo Workstation Patch.
  7. Place the Workstation Patch in the WS_Updates folder found in the directory where you installed the Pearl Echo Server software. Note: Do not rename this file.
  8. Verify that the NTFS Security setting allows "System" to have full control of the Workstation Update file.
  9. The Workstation Patch will automatically be delivered to the workstation. After delivery, the Workstation Patch will be installed on the next workstation startup.

 

Note 1: If you are using SQL Server for your Pearl Echo data storage, you may need to update your Pearl Echo database files. For information on updating your SQL database, click here.

Note 2: For real-time testing, you can manually execute the Workstation Patch on computers.

Note 3: To upgrade versions older than those listed above, please view upgrade instructions here.