Issue: Using Pearl Echo to Monitor Remote Applications in Windows Terminal Server
Product: Pearl Echo 7.0, Pearl Echo 8.0, Pearl Echo 9.0
Applies to: All Builds

Background:

Windows Terminal Server allows you to deploy and organize individual remote applications without the user having access to a full desktop session.

The Pearl Echo workstation agent must be running for Pearl Echo to monitor applications running in desktop or TS RemoteApp mode. Properly configured, Pearl Echo will monitor each user's session, even if the session is run as a remote application.

 

Solution:

To launch the Pearl Echo Workstation Agent before remote applications are run
  1. Install the Pearl Echo Workstation software on your Terminal Server as described in Chapter 2 of the Pearl Echo User guide.
  2. Create the following batch file called pearlecho.cmd and place it in the %SystemRoot%\System32 folder on the Terminal Server.

    @Echo Off

    REM
    REM Launch the Pearl Echo Workstation Agent
    REM
    Cd /d "C:\Program Files\Common Files\Microsoft Shared\pse7"
    Start rnappp7.exe

    :Done
  3. On the Terminal Server, run regedit and navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon\
  4. After the last entry in the Appsetup value, place a comma and a space and then enter the name and extension of the logon script you placed in the %SystemRoot%\System32 folder. For example, Usrlogon.cmd, pearlecho.cmd

 

Notes:

No changes need to be made for Pearl Echo to monitor applications running in a desktop session.

 

 

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