Issue: Pearl Echo Web Crawler Can't Access URL
Product: Pearl Echo 12.22.0002 (a.k.a R2) and later
Applies to: All Builds


When using the built-in Web Crawler to build an Allow List, you receive the message "The Pearl Echo crawler was unable to access the URL. Please verify your entry or try again later."



The URL you enter to be crawled must be valid.

  1. Enter the site to be crawled with http:// or https:// prepended to your URL.
  2. Check that the site you are entering is accessible in your web browser checking for redirection to another URL or from http to https.
  3. Verify "Use TSL 1.2" and "Use TSL 1.1" are selected in the "Security" section of the "Advanced" tab under Internet Options



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