Issue: Specific HttpS site will not load in browser. Other HttpS sites being logged.
Product: Pearl Echo 12.02.0002 and later
Applies to: All Builds

Background:

Certain secure sites have a client side authentication scheme for an additional layer of security.

 

Solution:

Add the specific site to the Exclude from Log list in the Options Menu. Changes will propagate to client within five minutes or immediately after login.

Notes:

  • When adding the site, be sure to include the https:// portion of the URL (e.g. https://www.pearlsoftware.com)
  • You may use the '*' wildcard in host field of the URL (e.g. https://*.pearlsoftware.com)

 

 

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