Issue: Specific HttpS site will not load in browser. Other HttpS sites being logged.
Product: Pearl Echo 12.02.0002 and later
Applies to: All Builds


Certain sites may have weak encryption and thus be blocked by Echo HTTPSafety.Check. Sites may also have a client side authentication scheme for an additional layer of security.



Add the specific site to the Exclude from Log list in the Options Menu. Changes will propagate to client within five minutes or immediately after login.


  • When adding the site, be sure to include the https:// portion of the URL (e.g.
  • You may use the '*' wildcard in host field of the URL (e.g. https://*
  • You can easily test the security of an HTTPS site by using SSL Labs’ server test.



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