Three Part Blog
Part 3: Security and Employee use of the Internet
Internet Security has become an umbrella term covering everything from identity theft to virus protection to using firewalls to keep outsiders out (except when you want them in). This article focuses on intentional as well as the inadvertent insider threat and address security concerns managers must understand when employees use company resources to access the Internet.
One of Pearl Software’s quickest success stories was a customer who kept losing competitive bids for contracts based on price. Fearing an inside leak, the customer installed our Employee Internet Management software and quickly discovered that one of his employees was being compensated for emailing confidential bid details to a major competitor. Another of our customers, a large hospital, was inundated with viruses – the digital sort. Computer viruses were frequently plaguing its systems, rendering them useless at times. Antivirus and antispyware software tools would successfully clean up defiled systems, but only after they wreaked havoc for users and the IT staff. The hospital installed Internet monitoring software in order to identify usage patterns and determine and block likely Web sites and users that were the root cause of their issues. The hospital’s primary concern was that an employee could inadvertently download a trojan, making an infected computer a gateway to external hackers and providing unauthorized access to patient information. More...